I cannot get my images linked to DropBox to open

  • abischof89
    Asked on November 19, 2020 at 7:26 AM

    I am having the hardest time. I have linked my drop box, have saved the images I would like to use, and when I go to paste the link in the widget for the product image - I am getting the broken image graphic instead of what I wanted.

  • Kat JotForm Support
    Replied on November 19, 2020 at 9:07 AM

    Hi there,

    Happy to help!

    I have made a clone of your form 202925473340149 and assume that you are referring to linking your images in your Image Properties?

    1605794028 5fb678ec316c6  Screenshot 10

    Since you use a Dropbox based link, please try to use a raw=1 query parameter in order to render the image.

    For the purposes of this example, I would change my DropBox link from:




    I tried this using an example image and was able to open the image using the raw=1 parameter:

    1605794765 5fb67bcdf0d85 imagelinking Screenshot 21 Is this what you were referring to? If not, please let us know.

    I hope this helps! Please let us know if we can assist further.