I cannot get my images linked to DropBox to open

abischof89
Asked on November 19, 2020 at 07:26 AM

I am having the hardest time. I have linked my drop box, have saved the images I would like to use, and when I go to paste the link in the widget for the product image - I am getting the broken image graphic instead of what I wanted.

This is a re-post of a comment on Upload to Dropbox with Jotform
Kat

Jotform Support

Answered on November 19, 2020 at 09:07 AM

Hi there,
Happy to help!
I have made a clone of your form 202925473340149 and assume that you are referring to linking your images in your Image Properties?
Since you use a Dropbox based link, please try to use a raw=1 query parameter in order to render the image.
For the purposes of this example, I would change my DropBox link from:
https://www.dropbox.com/s/45n56pq5y55grn1/test_image.jpg?dl=0
to:
https://www.dropbox.com/s/45n56pq5y55grn1/test_image.jpg?raw=1
I tried this using an example image and was able to open the image using the raw=1 parameter:
Is this what you were referring to? If not, please let us know.
I hope this helps! Please let us know if we can assist further.