Can you send a new auto responder out to all who have signed up.

  • wrt
    Asked on November 21, 2020 at 11:16 AM

    Can you send a new auto responder out to all who have signed up. The immediate auto responder gives partial information. Noe I need to send update information as a follow up to all immediately. Will everyone who made a past submission receive it?

  • Eduardo_H
    Replied on November 21, 2020 at 4:07 PM

    Hello, @wrt

    Unfortunately, it's not possible to send new autoresponders to previously made submissions.

    The workaround would be either to reply to each submission using your Inbox tool or to edit each submission while keeping the Autoresponder's "Send On Edit" option enabled.

    Can you send a new auto responder out to all who have signed up. Image 10

    This will resend the autoresponder for each edited submission. Note that you don't necessarily need to make any actual edition of the submission. It will work as long as you submit the form after loading the editing tool.

    I hope that was of any help. Let us know if you need any further assistance.