Only seeing a white screen when opening a Form

  • Janice Hanson
    Asked on January 11, 2021 at 1:51 AM

    I cannot open the link to my state's COVID 19 survey. It just shows a white screen no matter what browser I use. Is there something I am doing wrong?

    Jotform Thread 2813638 Screenshot
  • Gaetan_B
    Replied on January 11, 2021 at 3:48 AM

    Hello,

    To avoid any duplicates, please note that we have replied to your inquiry on this thread: https://www.jotform.com/answers/2813632


    Thank you for your understanding

  • Sam_G
    Replied on January 11, 2021 at 4:04 AM

    Hi Janice,

    As my colleague mentioned, kindly contact the form owner and let them know that you are unable to access the form.

    Let us know if you need further assistance.