The custom data field is not mapping for us.

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    Melb_B_School
    Asked on January 19, 2021 at 03:10 AM

    The custom data field is not mapping for us, we would like to be able to map the text from a field to the description field in Stripe - EG invoice number. This is not coming across.



    This is a re-post of a comment on How to Send Custom Data to Stripe Payment

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    Fernand
    Answered on January 19, 2021 at 05:49 AM

    Hello Melb_B_School,

    I am working on the issue. I will get back to you as soon as possible.

    Thanks for your patience.

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    Fernand
    Answered on January 19, 2021 at 07:07 AM

    Hello Melb_B_School ,

    Thanks for reaching us.

    You can use this field to search for inside of the Stripe Dashboard. I cloned your form and enter a number in the Invoice field.

    1611057695_6006ca1f0d962_Screen Shot 202

    When I search these numbers inside o the Stripe Dashboard, I can easily find the payment.

    1611057896_6006cae836451_teststt.gif

    The Custom field appears under the Metadata as well.

    1611057962_6006cb2a89732_Screen Shot 202

    Please have a check and if you require further assistance, please do not hesitate to contact us.