The custom data field is not mapping for us.

  • Melb_B_School
    Asked on January 19, 2021 at 3:10 AM

    The custom data field is not mapping for us, we would like to be able to map the text from a field to the description field in Stripe - EG invoice number. This is not coming across.

  • Fernand Enterprise Operations Specialist
    Replied on January 19, 2021 at 5:49 AM

    Hello Melb_B_School,

    I am working on the issue. I will get back to you as soon as possible.

    Thanks for your patience.

  • Fernand Enterprise Operations Specialist
    Replied on January 19, 2021 at 7:07 AM

    Hello Melb_B_School ,

    Thanks for reaching us.

    You can use this field to search for inside of the Stripe Dashboard. I cloned your form and enter a number in the Invoice field.

    1611057695 6006ca1f0d962 Screen Shot 202 Screenshot 10

    When I search these numbers inside o the Stripe Dashboard, I can easily find the payment.

    1611057896 6006cae836451 teststt Screenshot 21

    The Custom field appears under the Metadata as well.

    1611057962 6006cb2a89732 Screen Shot 202 Screenshot 32

    Please have a check and if you require further assistance, please do not hesitate to contact us.