The custom data field is not mapping for us.
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Melb_B_SchoolAsked on January 19, 2021 at 03:10 AM
The custom data field is not mapping for us, we would like to be able to map the text from a field to the description field in Stripe - EG invoice number. This is not coming across.
This is a re-post of a comment on How to Send Custom Data to Stripe Payment
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FernandAnswered on January 19, 2021 at 05:49 AMJotform Support
Hello Melb_B_School,
I am working on the issue. I will get back to you as soon as possible.
Thanks for your patience.
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FernandAnswered on January 19, 2021 at 07:07 AMJotform Support
Hello Melb_B_School ,
Thanks for reaching us.
You can use this field to search for inside of the Stripe Dashboard. I cloned your form and enter a number in the Invoice field.
When I search these numbers inside o the Stripe Dashboard, I can easily find the payment.
The Custom field appears under the Metadata as well.
Please have a check and if you require further assistance, please do not hesitate to contact us.