PayPal integration: Transaction Refused error

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    Ballo_Robin
    Asked on January 26, 2021 at 09:27 AM

    My form is having trouble taking payments. when we try to process an order, a message that says "transaction refused" pops up. help



    This is a re-post of a comment on How to integrate PayPal Business with JotForm?

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    roneet
    Answered on January 26, 2021 at 10:49 AM

    I see you have switched your Payment integration from the PayPal integration to the Purchase order.

    Are you still experiencing the issue? Did you re-connected the PayPal integration?

    Looking forward to your response.

    Thanks.