Where do we find all the replies we send?

  • aspirecasting
    Asked on March 14, 2021 at 9:09 PM

    Where do we find all the replies we send? If we need to track who we replied to, go back and see what we relied, where is that located? And can it be added somewhere easier to locate. I need to be able to go back and see who I replied to.

  • Rehan Support Team Lead
    Replied on March 15, 2021 at 4:03 AM

    Greetings,

    By default, the sender email address is the Jotform email address as you can see below.

    1615795189 604f13f5b66be Screenshot 10

    However, SMTP can be used as well. The details are already explained in the guide. The "reply to" email is your account email address by default. The option is only available to send emails. The replies are not received by JotForm. They are sent to your email inbox.

    Should you need further assistance then please let us know.

    Thanks