smartspacehubAnswered on March 27, 2021 10:22 PM
The submitters are not receiving an auto response email, although it was already setup.
Niko_N Jotform SupportAnswered on March 28, 2021 06:15 AM
Thanks for reaching out to us!
As I understand, you are referring to the form named Feria de Ideaz 2021.
Form submitters won't receive email notifications because you have a conditional logic set that will always forward autoresponder email to your specified email address instead of sending it to the form users:
To avoid that, please remove that condition because you already have an email notification that already sends you emails and that condition is not necessary.