PDF Attachment: Why am I not getting the option to select multiple PDF documents?

  • Profile Image
    Asked on April 10, 2021 at 03:48 AM

    It is very disappointing that now you can only choose "Default Document". Before you could select which tab in the PDF editor to attach. This allowed for different subsets of information to be output depending upon user selections. In other words, I could have an user choose A, B, or C in a question, then set up conditional formatting to send notification A, or B, or C in which each of those had a different pdf version attached to it.

    Now, that has been taken away and there is only one option, the Default Document. Why would you do that!!!!!

    This is a re-post of a comment on How to Include Submissions as PDF Attachment in the Email Notifications

  • Profile Image
    Answered on April 10, 2021 at 10:58 AM

    Hi there!

    We apologize for the inconvenience.

    I am not able to replicate the issue on my end. Please see the screenshot below:


    Can you please share the form link you are having issues with? You can also try to remove the email and add it again.

    We will wait for your response.