Email notification: PDF not attached.

  • primestudio
    Asked on May 6, 2021 at 5:08 AM

    All options are correctly checked but we still don't receive a PDF attachment to completed forms...

  • Lorenz JotForm Support
    Replied on May 6, 2021 at 8:37 AM

    Hi there,

    Is this the form in question? I just cloned it and the PDF attachment is working as expected.

    Could you please try recreating the email notification and enable the PDF attachment again? If the issue still persists, please let us know.

    I have cleared your form's cache as a precaution

    If you are referring to a different form, please let us know.