We're trying to rest our password and have no received a link on how to

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    Briana
    Asked on May 11, 2021 at 10:37 PM

    We're trying to rest our password and have no received a link on how to do so.



    This is a re-post of a comment on How to reset Jotform account password

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    Patrick_R
    Answered on May 12, 2021 at 12:37 AM

    Hello! I don't see any account registered with the email address of*ic*@fa*il*ey*as*oc*at*s.com. Password reset won't work for this email address.

    However, Are you referring to the account registered with the email address co*mu*ic*ti*n@nc*nt*al*oo*.ca?

    If yes, then please use this email address to reset your password. Make sure that you check your SPAM folder as well for this email.

    But if you're not referring to this account; then please provide us a URL of atleast one of your forms; we'll try to locate your account and get back to you accordingly.

    Thank you!