Update on adding Intercom Chat feature to Forms

  • Abate_Michael
    Asked on June 2, 2021 at 7:12 PM

    Hi there, I wanted to check if there was any update on being able to add our intercom chat to a jotform?

  • Mike_G JotForm Support
    Replied on June 3, 2021 at 3:43 AM

    I would like to apologize for any confusion but when you say "intercom chat", are you referring to the feature that would allow your respondents to click a button that will open a chatbox where they can send you a message right on the form itself?

    I have checked your previously opened tickets and I have not found any request for that feature that is under your account. And I'm afraid that we only offer services that would allow you to create online forms. If you are looking to add a live chat option to your website, we can only suggest that you check for a chat service provider, like Olark.

    Feel free to let us know if you need any further assistance.

  • Abate_Michael
    Replied on June 3, 2021 at 9:36 AM

    Got it thanks. The question was posed by someone else and I was just following up on it.