How can I edit the denial email to the user, so that I can explain them

Marie Reiter
Asked on June 05, 2021 at 01:21 AM

How can I edit the denial email to the user, so that I can explain them what they did wrong? There can be many different reasons and I need a field where I can write one or two sentences with an explanation, is it possible? Now can only send en uneditable email.

This is a re-post of a comment on Announcing Jotform Approvals
Vick

Jotform Support

Answered on June 05, 2021 at 06:43 AM

Hi Marie,
Please check the short video below to see how you can edit/customize the denial email.
If you are referring to a different option then please let us know.
Thanks