How can I edit the denial email to the user, so that I can explain them

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    Marie Reiter
    Asked on June 05, 2021 at 01:21 AM

    How can I edit the denial email to the user, so that I can explain them what they did wrong? There can be many different reasons and I need a field where I can write one or two sentences with an explanation, is it possible? Now can only send en uneditable email.



    This is a re-post of a comment on Announcing JotForm Approvals

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    Vick_W
    Answered on June 05, 2021 at 06:43 AM

    Hi Marie,

    Please check the short video below to see how you can edit/customize the denial email.

    1622889734_60bb5506e973a_1test.gif

    If you are referring to a different option then please let us know.

    Thanks