Hi,I want to add an email field that advises the initiator their reques

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    glynnhammond
    Asked on June 14, 2021 at 02:11 AM

    Hi,

    I want to add an email field that advises the initiator their request has been approved (or denied). Given I will have more than one initiator, what is the syntax for the reply email so that the correct person gets the reply? Your notes above are not very clear.

    Thanks,



    This is a re-post of a comment on How to Set up a Send Email Element in Jotform Approvals

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    Tommaso_F
    Answered on June 14, 2021 at 03:31 AM

    Hello there,


     what is the syntax for the reply email so that the correct person gets the reply?


    Do you want to make sure that the initiator (the person who fills the form) is getting that approval/denial email?

    We suggest adding an email field from the form here which will probably be the initiator's email:

    1623655862_60c705b6a4b6a_


    If this is not what you want, please elaborate on your request and we will help you set up.
    Best regards.

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    glynnhammond
    Answered on June 14, 2021 at 04:36 PM

    Thanks for the reply.

    Does this mean I need a field in the form for the initiator email address?

    And then use that field in the email set up?

    Thanks,

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    Lorenz_A
    Answered on June 14, 2021 at 11:03 PM

    Hi there,

    Not necessarily, you can either have an email field in the form and use that field in the approval status email, or manually specify an email address.

    I hope this helps. Let us know if you need any further assistance.