How do I transfer forms from a starter account to a new account that has been upgraded?

  • ctabony
    Asked on June 24, 2021 at 3:11 PM

    I have an existing account with 5 forms. We decided to upgrade the account but in order to take advantage of your recent savings we had to create a completely new account.

    How can I get these 5 forms transferred over into my new account?

    Thank you in advance! :)


  • John Support Team Lead
    Replied on June 24, 2021 at 10:33 PM

    Hello Lyndsey - As long as the accounts are not HIPAA-compliant, we can move forms between them.

    To do so, please log in to the account where the forms to be moved are located then post a request here:

    Mention in the request the form name/links along with the destination account's username/email.