Hello I have the Unique Submission on Cookies and IP enabled.

fdelix
Asked on July 08, 2021 at 04:53 AM

Hello I have the Unique Submission on Cookies and IP enabled. I did test entries and worked-out fine. When I finally deployed the form with clean submission (I deleted the test data), I still received the duplicate submission notice. I clear cookies and cache histories, but to no avail.

This is a re-post of a comment on How to Set Unique Submissions on a Form
Collin_S
Answered on July 08, 2021 at 09:04 AM

Hi,

The IP addresses get recorded on our side when completing the form, clearing your cookies will not change the IP address of your device.

If you would like to be able to make a new submission after clearing cookies, regardless of the IP address, you should choose the Check Cookies Only option on the Unique Submission settings

Please let me know if this worked for you or if you need any help.

Have an amazing day.