eblaserAnswered on July 08, 2021 11:39 AM
I have seen several complaints that moving to a HIPAA compliant account results in the loss of most integrations and widgets. Can someone provide a FULL list of integrations/widgets available to HIPAA compliant accounts?
Every answer I've seen for this is incomplete and lists a small handful of options. For example, saying HIPAA compliant accounts can integrate with products "like Salesforce and Google Sheets" is not the same as a list of actual available integrations.
As a reference point, here is a list of all integrations - https://www.jotform.com/integrations/ but there is no indication of which ones are allowed on HIPAA accounts.Page URL: https://www.jotform.com/integrations/
Marco JotForm SupportAnswered on July 08, 2021 04:22 PM
Thanks for reaching out to us!
HIPAA compliant integrations are always getting updated, as our partners get compliant too, so we don't have a dedicated document at the moment, but we're already working to prepare a specific page to list the HIPAA compliant integrations more in detail.
In the meanwhile, I prepared something to let you see what are the current HIPAA integrations available.
Available on HIPAA accounts, but not HIPAA-compliant integrations:
Some of the integrations available on HIPAA accounts, are not claimed to be HIPAA-compliant, so they don't have the blue icon on the bottom corner, as the integrations seen above. You can still use them, but you need to consider that Protected Health Information (PHI) will be removed while sending data to these integrations.
In addition to the integrations just seen above, you'll be also able to use the following Zapier Jotform's integrations:
The list of the available widgets for HIPAA compliant accounts is pretty huge instead, so we cannot list them all here. If you're planning to use some specific widget on your HIPAA enabled forms, I'd suggest you to contact us even before starting to design your form.
Let us know if you need any further assistance,
eblaserAnswered on July 12, 2021 06:14 PM
Marco - for the category titled "Available on HIPAA accounts, but not HIPAA-compliant integrations:" you say "You can still use them, but you need to consider that Protected Health Information (PHI) will be removed while sending data to these integrations."
Does that mean we cannot send things like Name, Email, or Phone Number to tools like Mailchimp? Who determines what info is marked as PHI and not?
Tommaso_FAnswered on July 13, 2021 04:08 AM
You can determinate which fields will be PHI as you can read this guide: