This is very clear, except one thing.

  • WSIguy
    Asked on September 5, 2021 at 12:13 AM

    This is very clear, except one thing.
    Is it necessary to have the link for the pre-populated form 2 link within the email notification/autoresponder of form 1?
    I mean, that is not a technical requirement, is it?
    As long as you have the link configured correctly in the redirect page, then upon send of form 1, the user will simply end up on the pre-populated form 2. Right?
    So, having the link in the email is just a sort of "back up". Is that right?
    Also, my immediate use case is a CTA form 1 with Name*, Email*, Phone (phone is not required). Which will pre-populate form 2 asking for additional info.
    If the user doesn't fill Phone on form 1, will this fail?

  • Gaetan_B
    Replied on September 5, 2021 at 8:03 AM


    Thank you for reaching out.

    It should work indeed as the link could be embedded on a Thank You page, which is almost the same as the redirection.

    The guide is headed towards the email link because people tend to do things in multiple steps or at their own pace, so that they have time to do so.

    Regarding your use case, it will work. If the phone number is not filled, it will just be forwarded as an empty field.

    Best regards