My Form Just Disappeared! HELP!

  • hermenegildogildo
    Asked on May 12, 2014 at 2:00 PM

    Hi!

    I was editing my form and, suddenly, when saving it, everything just desapeared!!!!! There was some kind of error message about jotform site being unavailabe...

    PLEASE, I NEED HELP! DO YOU HAVE ANY BACKUP OF THE FORMS?

     

    The original form was at http://form.jotformz.com/form/40917273388665

     

    Thanks,

  • abajan Jotform Support
    Replied on May 12, 2014 at 4:06 PM

    Hi,

    Fortunately, we introduced a feature in late January called Form Revisions for just this sort of situation. Please do the following to restore the form to its last successful save:

    1. On your My Forms page, click the More dropdown on the form and then click Revision History:

    My Form Just Disappeared! HELP! Image 1 Screenshot 40

    2. Click the update before the last successful update (the one before the last)

    My Form Just Disappeared! HELP! Image 2 Screenshot 51

    3. Click the Revert to this version button

    My Form Just Disappeared! HELP! Image 3 Screenshot 62


    That should fix things! If it doesn't, please let us know.


    Cheers