How to calculate sales tax by location using Quaderno and Jotform?

  • Profile Image
    Ali
    Asked on March 09, 2022 at 08:04 AM
  • Profile Image
    Jessica
    Answered on March 09, 2022 at 08:17 AM

    Hello,

    Currently, you have 104 forms within the account that are associated with the email address you use within this ticket. Could you share with us the form URL where this issue persists so we can take a further look?

    We await your updated response.

  • Profile Image
    ali.nadeem89
    Answered on March 09, 2022 at 08:41 AM

    That form is currently in Client's account, I generated a support ticked at Quadreno's.

    Let me check that they say, the taxes are not being calculated it always says 0 for every state and every place,

    The private key is correctly added and again the same issue is there.

    I will generate another support request to you if the issue is not resolved by Quadreno team.

  • Profile Image
    Roneet
    Answered on March 09, 2022 at 08:47 AM

    Hello @ali.nadeem89,

    You may get back to us if it still doesn't work for you. We will take another look into it.

    Thanks.