form iframe height changes it self

Hi i have already added forms to my web page but they suddenly change height, making this to appear a scroll bar, you can see the examples in this two pages.

http://www.reelance.mx

http://www.reelance.mx/contacto.html

There is any way i can edit this so i doesnt happend any more, this problem is new, beacuse when i created the form it doesnt have this characteristics.

Hello,

Try to remove the form embed codes from your site, and just replace it with this code.

Note: remove also the script tags that comes with the original embed codes.

Keep us posted on your results.

Cheers!

and for the form that appear in this page http://www.reelance.mx/contacto.html? it beacue i have like more than 20 forms, all of them with the same problem

Sorry about that. It seems like something was changed in the iFrame height calculation script.

I will submit a ticket to see if this problem can be rectified soon.

Thank you very much for your patience.

Thanks a lot!!

Can you tell me how much time wold this take?

@ reelance

I am sorry, but we could not really provide a specific ETA as to when this will be updated.

Although I want to assure you that the bug ticket was already assigned to a developer and it was also a ticket marked as "important". 

The developer assigned will provide updated response on this thread as soon as its available.

Thank you.

@reelance, we just updated our height calculation algorithm and it now seems to be working just fine. Thank You!

Hi, thanks for the response, it seems the the problem continues, because the scrollbar still appear, here you can see the example

http://www.reelance.mx/contacto.html

http://www.reelance.mx/

Any idea how i can fix this?

Hmm, it appears momenteraly but as soon as the iframe loads, the correct height becomes fixed. Then scrollbars disappear. Is this what you see?

I can now reproduce the issue, it is a browser dependent one. In Firefox it works OK but trying same thing on Chrome, the problem happens. I'll take a look on this.

right know aim using safari, and the problems continue, thanks your a lot! I will wait for an answer!

Thank you for your patience and we do appreciate the extra information. I took a look into this on Safari for Windows, but it seems this is a Mac (Apple OS) Only Issue with the scrollbar since it doesn't happen in Windows. Our developer will continue to look into it since he stated and we'll update you as soon as we can.

Thank you for your serve, ill be waiting for updates.  And again thank you.

Hi any updates for the issues?

At the moment we have not received any update about this so I will put in a word on your behalf again to see if I can find out more about what is going on with this. I do apologize about the wait as I know you have been fairly patient with us, but please understand that sometimes these things can take a bit longer than expected so it is not something that can be rushed depending on our developer's workload before this.

if there is any way i can fix it again with css, instead of waiting? thanks for the quick answer!

@reelance

No, I am afraid this cannot be fixed with CSS. Instead, you may try my original suggestion of removing the iFrame resizing script from the form's embed codes.

Sample codes:

http://pastie.org/pastes/9280998/text

Can you tell me what exactly you do! what you will recommend me to do, because i have 20 forms with this problem!

All you need to do is remove the script part of the JotForm codes that are already on your site.

You will have to apply this solution to all your embedded forms.