Prefill is not working

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    Borgerberedskabet
    Asked on June 22, 2022 at 09:54 AM

    I have a form where most of the field should be prefilled when the form is used again after the click on the thank you page.
    I have tried both this method and via URL parameters, but some fields can't be filled, ie the time in the arrival date field. I have the date it self filled, but the time is not and in the method mention here the field is not selectable.



    This is a re-post of a comment on How to Prepopulate the Same Form with Data from a Previous Submission?

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    Christy
    Answered on June 22, 2022 at 11:05 AM

    Hello Borgerberedskabet,

    Thank you for reaching out to Jotform Support. I am sorry that this is happening. Rest assured, I'm here to help. You raised a similar concern 2 months ago and can I confirm if you are still talking about the same form or is it about a different form now? The reason I asked is you have contacted us using a Guest account and I am not able to find an account and forms associated with this email.

    Please provide us with your email/ username and the link to your form so I can take a look at it for you. As soon as we hear back from you, we can move forward with a solution.