Unable to show specific fields based on the user's answer

  • hwerthamer
    Asked on August 18, 2022 at 8:16 AM

    am trying to use Mutiple and I am successful in highlighting fields I want to show given a specific answer - however, when I go to preview, it only shows some of them why?

    I am on a deadline and need assistance.

  • Dragana_R Jotform Support
    Replied on August 18, 2022 at 8:43 AM

    Hi Heide,

    Thanks for reaching out to Jotform Support. I assume this is the form you refer to. After cloning and testing it, I saw that you had hidden three necessary Page Breaks, which is why no other information shows up after selecting the Associate's Start Date. To unhide them is easy. Let me show you how:

    • In Form Builder, go to Settings.
    • In the left menu, click on Conditions.
    • Hover your mouse over the second Show / Hide Field condition you created, unhide three Page Breaks and click on Save.

    1660826388 62fe331423bdd  Screenshot 10

    The final result will look as follows:

    1660826388 62fe331473413  Screenshot 21

    Also, add the Submit button at the end of the form (see the screencast above).

    1660826494 62fe337eb81db  Screenshot 32

    If that’s not exactly what you’re referring to, can you explain a bit more and share the correct form URL so we can help you better? 

    We can move forward with a solution as soon as we hear back from you.