Slack Integration: Please add the possibility to send in specific threads

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    Alex Ku
    Asked on September 18, 2022 at 11:34 PM

    Please add the possibility to send in specific Threads



    This is a re-post of a comment on How to Integrate Jotform with Slack

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    Jessica
    Answered on September 18, 2022 at 11:58 PM

    Hello Alex,

    Thanks for reaching out to Jotform Support. Could you kindly confirm if you are referring to Slack's different channel? If that is the case, currently it is supported by our integration. It is possible to integrate the form with multiple channels.

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    Or are you referring to sending the form dynamically depending on the user's answer?

    Let us know if you have other questions.

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    Mary
    Answered on September 20, 2022 at 05:41 AM

    Hello Alex,

    I have checked and it seems that sending in specific threads is not yet supported by the integration. Thus, I went ahead and escalated this as a feature request to our Developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.