One form - two respondents for different portions

  • Ana_McClendon
    Asked on January 5, 2023 at 8:06 PM

    Hi,

    I am trying to set up a form so that Section 1 is filled out by Person 1 and then automatically sent to Person 2 to fill out his part before it is submitted back to me. Both people would be outside of my organization and Person 2 would be identified in Person 1's response.

    Specifically, Person 1 fills out his part and identifies the email address of his supervisor. When Person 1 is finished, it goes directly to Person 2 (his supervisor) who fills out his part and approves Person 1's request. Then, upon Person 2's approval, the form would be submitted and would come back to me (the form author).

    I've read about approval workflows but it seems that I would have to identify Person 2 in advance to use this. In my situation, every applicant (Person 1) would have a different supervisor (Person 2), so identifying in advance is not possible.

    Can you help me figure out how to do this?




  • Leonidas JotForm Support
    Replied on January 6, 2023 at 3:55 AM

    Hello Ana,

    IThanks for reaching out to Jotform Support. I understand that you would like to let multiple users fill out one form. This is possible to create a workflow in which you can send the form to your other members to complete a field. Please check out the steps below about the approval flow feature.

    1. Create Your First Approval Flow

    Let me walk you through the 3 ways to do it.

    Using the Form Builder page to create an Approval Flow:

    • In Form Builder, click on the Downward Arrow icon next to Form Builder at the top left corner of the page, and click on Approvals.
    • This will automatically create an approval flow for your form and you can start adding the elements you want to your Approval.

    1661513785 6308b039066c9 APPROVALS1 Screenshot 10

    Using Settings page to create an Approval Flow:

    • In Form Builder, click on Settings in the orange navigation bar at the top of the page. 
    • On the left side of the page, click on Approvals. Then, click on Create an Approval Flow

    J6gT1SRo7mvicH6G6cZYXJc6GfRq33D U0kPlyqM Screenshot 21

    Using My Approvals page to create an Approval Flow:

    • On your My Approvals page, click on Create Approval at the top left corner of the page. 
    • Choose the type of approval you want to use and then click on it to go to Approval Builder

    939MIeZmvlBuoBdy6dKqIru9qNEIYHYW9W5j60 h Screenshot 32

    2. Connect Elements to an Approval

    • In Approvals, click on the Add Element + menu on the left side of the page. 
    • Click on an element to add it to your approval flow. 
    • To connect them easily as an outcome of a decision, hover your mouse over the Approval Decision Email and click on the + button and drag and drop it onto your element.

    1661514454 6308b2d6e623f APPROVAL6 Screenshot 43

    3. Adding Logic Elements to Your Approvals

    You can easily use these elements to eliminate or approve the submissions you receive to fasten the process. 

    • In Approval Builder, click on Add Element + menu on the left side of the screen. 
    • Then, under the Logic Elements tab, drag and drop the element you want to use between the other elements. 

    XxtXlY5zOZeQzcneBUaUWhRBsDKA7GH6 mdGl Gf Screenshot 54

    3. Customize Approve or Deny Email

    • Hover your mouse over the email you want to customize and then click on the Letter icon
    • Under the Email tab, customize the email. Then, click on Save.

    1661514683 6308b3bb9dceb APPROVAL5 Screenshot 65

    4. Send Reminder Emails to Approvers

    You can easily enable Reminder Emails for approvers to remind them to take action. Here’s how to do it:

    • In Approval Builder, click on one of your approver fields, and then click on the Gear icon to open Approve and Sign Properties.  
    • Under the Advanced tab, toggle Send Reminder Emails option to the On position.

    NzPhPsToU7rBGNZ2yNzcmeSv q 2EM rD0 jhpNo Screenshot 76

    5. Requiring log in to approve submissions:

    To make sure the person who takes action is from your organization, you can enable the Require Login to Approve option. Here’s how to do it:

    • In Approval Builder, click on one of your approver fields, and then click on the Gear icon to open Approve and Sign Properties.  
    • Under the General tab, scroll down and enable or disable the Require Login For Approver option. 

    A0L1i4HbPDELrtS6VRU25Vi1JyISNcSUjrbuAUyS Screenshot 87

    6. Easily Manage Approvals in Inbox

    In Jotform Inbox, you can see the Approval Status of your submissions and easily Approve or Deny them. Here’s how to do it:

    • In Approval Builder, click on the Downward Arrow icon at the top left corner of the page and select Inbox.
    • In Inbox, choose a submission and then you can either Approve or Deny it.

    1661516275 6308b9f33553c APPROVAL7 Screenshot 98

    You can also Filter the submissions by their Approval Status. Let me show you how:

    • Click on Filter at the top of the submissions and choose Approval Status, then choose Equals, and then choose Approved for example.

    1661516424 6308ba8900146 APPROVAL8 Screenshot 109

    Give it a try and let us know if you have any questions.