Embedded pop up option on my site?

  • Jennifer andrews
    Asked on January 26, 2023 at 7:39 PM

    I'm trying to use this with an embedded pop up on my site. The redirect just loads inside the pop up though. We are looking for it to reload the entire page, via the redirected link...Is that possible. Tried using iframe embed too, but the iframe is gigantic on the page (a whole separate issue). Thanks

  • CJ_G
    Replied on January 27, 2023 at 3:11 AM

    Hello Jennifer,

    Thanks for reaching out to Jotform Support. Just to confirm, you embedded the form you created from Jotform to your website inside a pop-up, and once the form is submitted, the user should be redirected to a different page, and that page should reload on the same URL where the popup is located, is that correct? If yes, you would need to have the page where the user would be redirected embedded/located inside the same URL the popup is located and then simply redirect the user there once they submitted the form.

    For us to better help you, please provide the link to your site so we can further check how the form is embedded and for us to see what you're trying to achieve. Moreover, if you are using a CMS, please also share what CMS are you using for your site.

    Once we hear back from you, we'll be able to move forward with a solution.

  • JenniferAndrews
    Replied on January 27, 2023 at 11:17 AM

    Thanks for your reply. We are making some progress using the iframe embed and changing the signup flow a little bit. If we do decide to revisit the pop up embed, I will post more detailed info here.

  • Camila JotForm Support
    Replied on January 27, 2023 at 2:59 PM

    Hello Jennifer,

    Thanks for reaching out to Jotform Support. We are glad that you are now making a progress with your form. If you need anything else don't hesitate to contact us!

    Reach out again if there’s anything else we can help you with.