TaylorLauraLauraAnswered on March 22, 2023 05:37 PM
I am unable to establish a connection with Zapier.
I was getting an email error saying that [Jotform: Trigger partner failure: The app returned "502 Server Error"] so I tried reconnecting the account and now I cannot establish a connection.
I have tried deleting the API key from jotform and re establishing the connection from Zapier and it does not work. I keep getting the same error that the connection has expired.
ugurugurlu Head of IntegrationsAnswered on April 03, 2023 11:26 AM
Hi Laura Taylor,
Sorry that you have faced issues with your Zapier integration.
We have released a new Zapier "New Submission" instant trigger. Updating your zaps with this new trigger will eliminate the issues you are facing.
While updating your zap or creating a new one you will see the Jotform app versions you have installed before. To access the new version, please select the "Latest" version.
Then in the trigger selection, you can select the new instant "New Submission" trigger.
If you have any questions/feedback, please let us know.