How do I turn off notifications?

  • sims718
    Asked on September 22, 2023 at 10:28 AM


  • Kristine_G
    Replied on September 22, 2023 at 12:30 PM

    Hello Gwendolyn,

    Thank you for contacting Jotform Support. If you wish to stop receiving email notifications whenever someone submits your form, you can easily do so by following these steps:

    In the Form Builder, navigate to the top of the page where you'll find the orange navigation bar and click on "Settings."

    In the menu displayed on the left side of the page, select "Emails."

    On the left side of the "Notification" field, locate and click on the Trash Can icon to delete the notification setting.

    VK1nuRjkp8Rcp DTAxqhAJ2b5xvtg1Xcx7G RGX Screenshot 10 Screenshot 10

    By following these steps, you'll successfully deactivate the email notifications for your form submissions. If you have any further questions or need additional assistance, please don't hesitate to reach out.


  • Waqas JotForm Support
    Replied on September 22, 2023 at 12:31 PM

    Hi sims718,

    Thanks for reaching out to Jotform Support. To clarify, do you want to turn off email notifications? If so, you can easily remove email notifications. Let me walk you through it:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • On the right side of the Notification field, click on the Trash Can icon, and delete the existing Notification Email.

    How do I turn off notifications? Image 1 Screenshot 20

    If you want to turn off the Jotform Newsletter you can check out this guide How to Subscribe or Unsubscribe to Jotform's Newsletters

    Give it a try and reach out again if you have any other questions.