We have the following problem.

  • doctible_sales
    Asked on June 23, 2016 at 3:18 PM

    We have the following problem.

    1. Whitelisting your services is a huge task.

    2. There should be someway you can notify your client that the Bouncelist has gone active. i.e. send an email notification to an alternative address.

  • victor
    Replied on June 23, 2016 at 3:41 PM

    Thank you for contacting us.

    Can you please indicate exactly what you issue is with out Whitelist

    Whitelisting JotMails IP Addresses

    If you are having problems with our list we will be glad to help.

    In regards to your other question. You can view our guide on tips on how to prevent emails from going into the bounce list

    How to Setup Email Alerts to Prevent Email Bouncing Related Issues

    Please let us know if you require additional information.