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    my google sheet integration doesnt update id it has duplicate data

    Asked by nzhoodieco on August 17, 2016 at 07:48 AM

    Hi. I have been having a problem with my google sheet integrations recently. The data in the google sheet is only showing the first one or two submissions and not all f the data. An example of this is currently my "Capital BB Orders" form and google sheet. It has had two submissions but is only showing the data for one customer. I originally hid some columns in the sheet so it only showed the Customer Name, but even when I unhide these the sheet doesn't have all the info. I am having similar problems with my other form integrations. Can you please help me work out what I am doing wrong?



    This is a re-post of a comment on How to Integrate Form with Google Spreadsheet

    Submissions problem name integrations
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    JotForm Support

    Answered by beril on August 17, 2016 at 10:23 AM

    As far as I understand your question, if you've duplicate submissions data it is only showing one of them. Is it correct? Unfortunately, I am not able to reproduce the same issue that you’re having.

     

    Can you remove your integration and re-integrate your Google sheet Integration?  It should fix the issue. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.