Making a product tax exempt

  • assocmgmtservices
    Asked on December 5, 2023 at 5:34 PM

    Is there a way to allow customers (maybe with a code) to purchase items as tax exempt? This only happens in less than 5% of our transactions, but it would be nice to offer it to our customers.

  • Vanessa JotForm Support
    Replied on December 6, 2023 at 2:31 AM

    Hi assocmgmtservices,

    Thanks for reaching out to Jotform Support. You can exempt tax on a product in the Product List tool. You can do this in Product List Settings where you'll see the Exempted Products under the Tax tab. Here's a sample screenshot:

    Making a product tax exempt Image 1 Screenshot 20

    Give it a try and let us know how it goes.