ITSM App
Centralize incident reporting, service requests, and knowledge resources with the ITSM app so teams can improve IT intake and self-service using Jotform’s no-code app builder.
ITSM App brings incident reporting, service requests, and knowledge access into one place so IT teams can handle day-to-day support without scattered links or inbox digging. Use it to capture new incidents quickly, route requests to the right queue, and give employees a simple way to find answers before they open a ticket. It’s a practical fit for internal IT departments, managed service providers, and operations teams supporting multiple tools or systems who need clearer intake, faster triage, and a consistent experience for end users.
With Jotform, you can publish this app template using a no-code app builder and tailor it to your workflow in minutes. Update pages with a drag-and-drop interface, connect request forms to the app for reliable data collection, and keep ticket and incident records organized in connected tables for easy follow-up. Share a single link for self-service, standardize how issues are reported, and build a smoother support workflow from intake to resolution.
The ITSM app is used to manage everyday IT support intake by giving users one place to report incidents, submit service requests, and browse a knowledge base. It helps teams capture consistent details up front and keep support work organized.
Include an incident reporting form, a service request form, and knowledge articles that answer frequent questions. Many teams also add a simple way for users to review open items, plus clear navigation buttons that guide them to the right action.
Use the ITSM app when you want a single, shareable hub for IT help that reduces confusion about where to submit issues. It’s especially helpful during tool rollouts, periods of high ticket volume, or when you need to standardize request intake across departments.
IT support teams, help desks, operations groups, and managed service providers can use it to collect and organize requests. Employees and other internal users benefit from the self-service layout that makes it easy to report issues or find guidance.
The ITSM app improves consistency in how incidents and requests are submitted, speeds up triage, and encourages self-service through a centralized knowledge area. It also creates a clearer workflow for tracking what’s coming in and what needs follow-up.
Yes. You can rearrange pages, update labels, and tailor the navigation so users see the right paths for incidents, service requests, and knowledge. This makes it easier to match the app to your internal processes and terminology.
Yes. You can connect the app to your incident and request forms so users can open and complete them directly from the app. This keeps data collection consistent and reduces incomplete or misrouted requests.
Yes. The Itsm App is built for quick access on mobile devices, which is useful for on-call staff and employees who need help while away from their desks. You can share it through a link or QR code so users always know where to go for IT support.
If your pharmacy offers medicine delivery services and is wondering how to sell medicine deliveries online, collect orders and payments from any device with Jotform’s free Medicine Delivery App. This customizable app includes a medicine order form as well as a feedback form that patients can fill out using any computer, tablet, or smartphone. Submitted orders will be received instantly, so you and your pharmaceutical staff can begin filling prescriptions without any delay.Customize this Medicine Delivery App for your pharmacy without coding. Simply drag and drop to add forms, tables, links, documents, text, images, logos, and other app elements. Then share your app with patients by sending them email invites to download it onto their own devices, or by posting the app link on your website. With a fully-custom Medicine Delivery App that works anywhere, you can sell medicine deliveries online and ensure that patients can refill their prescriptions with ease.
Go to Category:Delivery AppsWondering how to sell massage bookings online? A massage booking app makes it easier for clients to book consultations and appointments from any device. If you’re a massage therapist or masseuse, create your very own Massage Booking App with this free template, which includes a booking form, client intake form, evaluation form, and feedback form. Without coding, you can customize it to match your spa or studio, upload images, and add your social media links. Once clients have downloaded your app onto their smartphone, tablet, or desktop, they’ll be able to book appointments with ease.Want to customize this Massage Booking App? Using our drag-and-drop interface, you can easily change the app icon and name and add forms, documents, links, buttons, images, videos, and more. Once you’re happy with your app design, send email invites to clients or share it on your website or social media. Clients will be able to download it onto their favorite device for quick and easy access to your massage services. Take the stress out of online massage appointments with a fully customizable Massage Booking App!
Go to Category:Booking AppsTouring App is an app template designed to enhance the travel experience of tourists, travelers, and tour operators by facilitating destination exploration, tour booking, itinerary access, and real-time travel information delivery. Ideal for travel organizers and agencies, this mobile-friendly interface acts as a central hub for all your travel-related needs, providing all the necessary details and updates for a seamless touring experience. The app enables travelers to discover and compare destinations, plan and book tours, access detailed itineraries, and get live updates on travel information. As a result, it eliminates the need for multiple platforms and scattered information, providing a comprehensive and cohesive platform that takes your travel experience to a higher level. The Touring App is best suited for travel coordinators, guides, and touring companies seeking to offer their clients a hassle-free, all-in-one travel solution.With Jotform’s no-code app builder, you can easily tailor the Touring App to align with your brand. The drag-and-drop interface allows you to modify forms, select fonts and colors, and upload your logo, transforming the app into a unique reflection of your brand without any coding knowledge required. The app offers cross-platform compatibility, ensuring it functions flawlessly across smartphones, tablets, and desktops. Downloadable as a Progressive Web App (PWA), travelers can add the app directly to their device's home screen for instant access. No extra transaction fees are applied when collecting payments through the app, and the app's publish options can be customized to suit your needs, making the Touring App not just a travel companion, but also a sound business solution. Create your custom Touring App with Jotform today and elevate your travel business to new heights.
Go to Category:Appointment & Booking AppsGather appointment bookings and patient information with ease using this Telehealth App from Jotform. Simple customize the app to match your needs, share it with patients using a link, and have them download it onto their computer, tablet, or smartphone for easy access. The app includes a Zoom Scheduler that lets patients select a time slot that works for them and generates a new Zoom meeting for each new booking.Need to customize this Telehealth App template? Drag and drop to rearrange the design, add your logo and branding, update existing forms, or connect them to 100+ popular app integrations. Jotform protects form data with a 256-bit SSL connection, GDPR and CCPA friendly features, but you can also optionally upgrade your forms to be HIPAA friendly. Save time with a free Telehealth App that your patients can use on any device.
Go to Category:Appointment & Booking AppsA food delivery app is used by food delivery services to communicate with customers, and drivers, while also providing an enhanced customer experience. This template is ideal for restaurants, food trucks, or anyone who may deliver the food ordered by their customers. Wondering how to sell food deliveries online? Whether you've got a restaurant, diner, or small cafe, our Food Delivery App is the perfect way to take online delivery orders and payments. This app template comes readymade with a product list where customers can view your menu and input their delivery address and payment information. You can even showcase signature and seasonal dishes, run promotional campaigns, and gather feedback. Customers can open and download your app on any smartphone, tablet, or computer.Want to make this Food Delivery App your own? Our drag-and-drop interface allows you to add forms, change fonts and colors, upload your logo and thumbnail images for menu items, and completely customize the look of your app icon — with no coding necessary. After that, simply share the link on your website or social media and you’re off and running. Start taking online delivery orders today to sell food deliveries online with this free Food Delivery App!Please refer to our article for further tips on creating a food ordering and delivery app.
Go to Category:Delivery AppsA transportation service app is used by transportation companies — such as car services or taxi services — to list what services they offer and allow customers to book their services in a convenient way. With this free Transportation Service App from Jotform Apps, you can create a custom app that clients can download directly onto their smartphone!Customize the design with our drag-and-drop builder. You can add your company logo, include your contact information, show off photos of your vehicles, and personalize the app background and icon. Once your custom Transportation Service App is ready to go, publish it by sharing it via email or adding it to your social media bio — ready for your customers to download onto any device.
Go to Category:Booking Apps