We are excited to announce a new development on Jotform: You can now send emails from your own email address. Simply setup your email account on Jotform and we will use your SMTP server to send emails.
Many of Jotform users create forms for their clients or organizations. Or, they send autoresponder emails to people who fill their forms. So, having no Jotform branding on these emails is very important for them. We respect that. That’s why this is another step in the right direction.
Another reason to use this feature might be to increase reliability. We send hundreds of thousands of emails every single day. It is our job to send emails reliably and we are very good at it. But, sometimes our emails go to your spam filter or we might get blacklisted on a spam list temporarily. These kinds of things happen when you send huge amounts of emails. There is no way around it. You now have another option when you are not completely happy with our email sending facility.
How to Setup SMTP for a Form
Setting up your own SMTP account on a form is very easy. You can do it on your Settings page. First, click on edit on Sender Emails tab, then click Add Sender Email.
The next screen looks like the screen you get when you setup an email client. Enter your basic account information for your email address. We use Google Apps for Business for our company emails. So, I simply entered smtp.gmail.com, as hostname.
That’s all. Your emails will be sent using your own SMTP server from now on.
Here is the good news: You will only do this setup once. You can choose to use the same email address on the next form without re-entering the information.
Do you need to Edit/Delete the SMTP Emails? Not a problem!
Please check this tutorial. How to Edit/Delete the SMTP Emails
Don’t Have an SMTP Account?
Mandrill, a service by Mailchimp, provides a free SMTP email sending option upto 12,000 emails per month. We have tested our new SMTP feature with Mandrill and it worked perfectly! Here is the tutorial.