Send Form Emails From Your Own Email Address: Jotform Now Support SMTP

We are excited to announce a new development on Jotform: You can now send emails from your own email address. Simply setup your email account on Jotform and we will use your SMTP server to send emails.

Many of Jotform users create forms for their clients or organizations. Or, they send autoresponder emails to people who fill their forms. So, having no Jotform branding on these emails is very important for them. We respect that. That’s why this is another step in the right direction.

Another reason to use this feature might be to increase reliability. We send hundreds of thousands of emails every single day. It is our job to send emails reliably and we are very good at it. But, sometimes our emails go to your spam filter or we might get blacklisted on a spam list temporarily. These kinds of things happen when you send huge amounts of emails. There is no way around it. You now have another option when you are not completely happy with our email sending facility.

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How to Setup SMTP for a Form

Setting up your own SMTP account on a form is very easy. You can do it on your Settings page. First, click on edit on Sender Emails tab, then click Add Sender Email.

Add a Sender Email

The next screen looks like the screen you get when you setup an email client. Enter your basic account information for your email address. We use Google Apps for Business for our company emails. So, I simply entered, as hostname.

smtp configuration

That’s all. Your emails will be sent using your own SMTP server from now on.

Here is the good news: You will only do this setup once. You can choose to use the same email address on the next form without re-entering the information.

Do you need to Edit/Delete the SMTP Emails? Not a problem!

Please check this tutorial. How to Edit/Delete the SMTP Emails

Aytekin Tank is the founder and CEO of Jotform and the bestselling author of Automate Your Busywork. A developer by trade but a storyteller by heart, he writes about his journey as an entrepreneur and shares advice for other startups. He loves to hear from Jotform users. You can reach Aytekin from his official website

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