Customer Retention

            
                                                                Advice
                                                            
                                CSAT vs NPS: Which should you use?                        
                            
                                by Quentin Ainsworth | February 24, 2021
                            
                                                                Advice
                                                            
                                How to start a business at home                        
                            
                                by John Boitnott | February 17, 2021
                            
                                                                Advice
                                                            
                                The best customer survey tools for 2021                        
                            
                                by Quentin Ainsworth | February 17, 2021
                            
                                                                Advice
                                                            
                                5 customer satisfaction metrics to track in 2021                        
                            
                                by Quentin Ainsworth | February 16, 2021
                            
                                                                Advice
                                                            
                                Direct-to-consumer trends in 2021                        
                            
                                by Kenneth Franks | January 15, 2021
                            
                                                                Advice
                                                            
                                7 best practices for customer feedback management                        
                            
                                by Quentin Ainsworth | January 07, 2021
                            
                                                                Advice
                                                            
                                The importance of filtering data by demographics                        
                            
                                by Quentin Ainsworth | December 30, 2020
                            
                                                                Advice
                                                            
                                How to make contact forms in other languages                        
                            
                                by Anthony Lee | December 30, 2020
                            
                                                                Advice
                                                            
                                How to create a successful customer onboarding process                        
                            
                                by Kimberly Houston | December 30, 2020
                            
                                                                Advice
                                                            
                                B2B SaaS marketing tips for growth & customer retention                        
                            
                                by Anthony Lee | July 30, 2020
                            
                                                                Advice
                                                            
                                Best customer satisfaction survey questions for effective feedback                        
                            
                                by Quentin Ainsworth | July 29, 2020
                            
                                                                Advice
                                                            
                                How to calculate the Net Promoter Score (NPS)                        
                            
                                by John Boitnott | July 07, 2020
                            
                                                                Advice
                                                            
                                4 ways to stay connected to customers during COVID-19                        
                            
                                by John Boitnott | May 13, 2020
                            
                                                                Backstage
                                                            
                                In the age of fickle consumers: Why customer retention is the new black                        
                            
                                by Aytekin Tank | March 09, 2020
                            
                                                                Backstage
                                                            
                                Why customer service is the new marketing                        
                            
                                by Aytekin Tank | February 22, 2018
                            
                                                                Backstage
                                                            
                                How focusing on the customer (not the competition) brought us over 1 million new s...                        
                            
                                by Aytekin Tank | February 07, 2018
                            
                                                                Backstage
                                                            
                                Find a way to do more for others than anyone else is doing                        
                            
                                by Aytekin Tank | January 18, 2018
                            
                                                                Backstage
                                                            
                                Hiding the “unsubscribe” button? Drop that growth hacking guide.                        
                            
                                by Aytekin Tank | January 15, 2018
                            
                                                                Backstage
                                                            
                                How to turn haters into fans and fans into brand ambassadors                        
                            
                                by Aytekin Tank | January 04, 2018
                            
                                                                Backstage
                                                            
                                Your brand is not what you think it is. How to measure customer happiness & o...                        
                            
                                by Aytekin Tank | January 02, 2018
                            
                                                                Backstage
                                                            
                                The future of marketing is in the past. These are your customers: talk at them or ...                        
                            
                                by Aytekin Tank | December 14, 2017