Customer Retention

Customer Service

In the age of fickle consumers: Why customer retention is the new black

by Aytekin Tank 6 min read
In the age of fickle consumers: Why customer retention is the new black
Customer Service

Why customer service is the new marketing

by Aytekin Tank 9 min read
In the age of fickle consumers: Why customer retention is the new black
Backstage

How focusing on the customer (not the competition) brought us over 1 million new signups in a year

by Aytekin Tank 8 min read
In the age of fickle consumers: Why customer retention is the new black
Backstage

Find a way to do more for others than anyone else is doing

by Aytekin Tank 10 min read
In the age of fickle consumers: Why customer retention is the new black
Backstage

Hiding the “unsubscribe” button? Drop that growth hacking guide.

by Aytekin Tank 6 min read
In the age of fickle consumers: Why customer retention is the new black
Backstage

How to turn haters into fans and fans into brand ambassadors

by Aytekin Tank 9 min read
In the age of fickle consumers: Why customer retention is the new black
Customer Service

Your brand is not what you think it is. How to measure customer happiness & other confusing metrics

by Aytekin Tank 12 min read
In the age of fickle consumers: Why customer retention is the new black
Backstage

The future of marketing is in the past. These are your customers: talk at them or talk with them?

by Aytekin Tank 9 min read
In the age of fickle consumers: Why customer retention is the new black