How to Disable Two-Factor Authentication (2FA)

April 24, 2024

If you want to change your mobile authenticator, disabling the Two-Factor Authenticator (2FA) settings is required. Here’s how you can do it:

  1. While logged in to your Jotform account, click your Profile Picture at the navigation bar.
  2. Click Settings.
Jotform Profile Menu
  1. Go to the Security section of your account.
  2. Click the toggle under the Two-Factor Authentication (2FA) settings.
Security settings with the Two-Factor Authentication (2FA) option
  1. Enter your password, and click the Verify button to proceed.
Verification for disabling Two-Factor Authentication (2FA)
  1. Finally, click the Yes, Disable 2FA button. Your 2FA is now disabled at this stage.
Yes, Disable 2FA button to finally disable Two-Factor Authentication in Jotform
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