How to View Form Submissions in Shopify

November 3, 2026

With Jotform Form Builder for Shopify, you can view the responses customers send through your forms. This makes it easy to check submitted details, keep track of orders and requests, and find the information you need. 

Note

You’ll be asked to log in to your Jotform account, if you’re not already, or sign up for one.

To get started, you’ll just need to follow these simple steps:

  1. On your Shopify Admin page, in the menu on the left side, click on Jotform – Form Builder.
Shopify Admin page showing Jotform - Form Builder in the left-side menu, ready to be selected to open the app and manage forms
  1. Then, in the menu that opens, under the Jotform – Form Builder section, click on Submissions.
  2. Next, in the Submissions section, click on the Upward-Downward Arrow icon.
  3. Now, in the Dropdown menu that opens, select the form you want to view submissions for.
Shopify Jotform - Form Builder interface showing Submissions under the Jotform - Form Builder section, with the Upward-Downward Arrow icon opening a Dropdown menu for selecting the form whose submissions you want to view
  1. Then, hover your mouse over the submission that you want to check, and click on View Submission.
Shopify Jotform - Form Builder Submissions section showing the View Submission option that appears when hovering over a submission, ready to be selected to view the submitted response
  1. Next, in the Jotform – Form Builder window that opens, you can view the selected submission in Jotform Inbox.
  2. Now, click on the X icon at the top-right of the page to return to the Submissions page.
Jotform - Form Builder window showing the selected submission in Jotform Inbox, with the X icon in the top-right corner to close the window and return to the Submissions page
  1. To change the specific date periods you want to view, click on the Calendar icon next to All Time. 
  2. Then, in the menu that opens, select the Date Range you want to check. 
Shopify Jotform - Form Builder Submissions section showing the Calendar icon next to All Time and the Date Range dropdown menu for selecting a specific period to view form submissions
  1. To show the submission in Jotform Tables, click on View All Submissions at the top-right of the page. 
Jotform - Form Builder Submissions page showing the View All Submissions button in the top-right corner, ready to be clicked to view all submissions in Jotform Tables

You’re all set! You’ll now be redirected to Jotform Tables, where you can view all submissions to your Shopify forms whenever you need to.

Jotform Tables displaying all submissions collected through your Shopify forms

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