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inklingcgAsked on September 17, 2014 at 12:49 PM
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Welvin Support Team LeadReplied on September 17, 2014 at 12:56 PM
Hi,
Please try to clear your browsers cache and clear your cookies for Jotform, here's how to do these things:
https://support.google.com/chrome/answer/95582?hl=en
https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
https://support.google.com/chrome/answer/95647?hl=en
After clearing your cookies, try to login and create/clone the form again. Here's the guide on how to clone a form: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL.
Thank you!
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TinaReplied on September 17, 2014 at 1:06 PM
OK that worked and I was able to clone it but when I go to preview mode it still allows me to hit submit and directs me out of the form if all the required boxes are not filled out.
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Welvin Support Team LeadReplied on September 17, 2014 at 1:21 PM
Hi Tina,
I have responded to your first thread regarding that problem, please check it here: http://www.jotform.com/answers/430248-Form-is-still-submitted-and-redirected-to-Paypal-even-without-completing-the-required-field#1. Please reply to this thread with the form URL instead of here.
Thank you!