Jotform not working on Joomla 3

  • acampagna
    Asked on October 15, 2014 at 3:38 AM

    I tried installing jotform on joomla 3.3 and it didn't work.  I came to your site and found a forum about the subject.  They suggested I install sourcererv4, which I did.  Still nothing.  I would appreciate any advice you may have.

    Page URL: http://www.refinishing-hardwood-floors-los-altos.com/ct-menu-item-3
  • jonathan
    Replied on October 15, 2014 at 8:21 AM

    Hi,

    I was able to see the issue reported when I checked on your website.

    Jotform not working on Joomla 3 Image 1 Screenshot 20

     

    From the look of it, the embedded code is not properly placed within an html tag.

    Can you also try first re-embedding the jotform using its Iframe embed code instead.

    Check this user guide: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

     

    For the embedded jotform to work, it should be at least within an html tag. So, you probably will need an html widget or plugin that will allow to you embedded external page/form within an iframe.

    I have no idea what plugin your Joomla website might have that is equivalent to this, but if you have similar extension like this http://extensions.joomla.org/extensions/core-enhancements/coding-a-scripts-integration/custom-code-in-modules/16359 or if you can use this already, then you should try embedding the form within the custom html module.

    Hope this help. Please inform us if you need further assistance.

    Thanks.