when clicking on the date picker, the monthly calendar is cut off

  • cigarmike1
    Asked on October 16, 2014 at 2:02 PM

    Suddenly a form I've been using on a client website has stopped working properly. I am enclosing the url for the page where the form is. The problem is when clicking on the date picker, the monthly calendar is cut off whereas before it always worked fine.

     

    http://www.mtlakepoolandpatio.com/mtlakepoolandpatio/Scheduler_Form.html

     

    Thank you for a quick response and your help.

     

    Mike Pitkow

  • Elton Support Team Lead
    Replied on October 16, 2014 at 3:21 PM

    Hi Mike,

    What browser are you having that problem?

    The calendar isn't cut on my Chrome browser as well as on Firefox browser.

    when clicking on the date picker, the monthly calendar is cut off Image 1 Screenshot 20

    Please try to clear your browser's cache and cookies and check it again. If the issue persists, let us know here.

    Thanks!

  • cigarmike1
    Replied on October 16, 2014 at 3:31 PM
    Hi and thanks for the quick response. I use Safari. i cleared the cache and it still does not work.
    Mike
    Mike Pitkow
    Pitkow Associates
    Marketing and Media Services
    215.249.8156 (home)
    215.249.8157 (office)
    215.534.0794 (cell)
    mike@pitkowassociates.com
    cigarmike1@aol.com (preferred email)
    www.pitkowassociates.com
    ...
  • Elton Support Team Lead
    Replied on October 16, 2014 at 4:48 PM

    @cigarmike1

    I tried it on Safari - OS X Mavericks and it's fine as well.

    when clicking on the date picker, the monthly calendar is cut off Image 1 Screenshot 20

    Are you perhaps referring to the 3rd date widget field which cuts when the other two dates are opened? If that's the case, then simply increase the HTML Snippet where you have placed your form embed code on your iWeb builder. Just drag its holder to increase its length so there will be more space allowance under the form. This might help prevent the form cut off.

    Hope this helps. Thanks!

  • cigarmike1
    Replied on October 16, 2014 at 7:41 PM
    Hello Elton - i reimported the form and it seems to be working fine. Weird.
    Thanks for your suggestions.
    Mike
    Mike Pitkow
    Pitkow Associates
    Marketing and Media Services
    215.249.8156 (home)
    215.249.8157 (office)
    215.534.0794 (cell)
    mike@pitkowassociates.com
    cigarmike1@aol.com (preferred email)
    www.pitkowassociates.com
    ...
  • raul
    Replied on October 16, 2014 at 9:34 PM

    We're glad that is working now :)

    Please let us know if we can be of further assistance.

    Thanks.