Form Not Found

  • Engineering2014
    Asked on October 21, 2014 at 8:06 AM
     

    Hi,

    I've been using JotForm for quite awhile but lately I've been experiencing this very frustrating error problem. For example this one:

    http://form.myjotform.com/form/42932773236560

    I can't preview the form. I get an error message below:

    "Form not found. This has been deleted by the owner. Try contacting the owner of this form."

     

    I can, however open the link on separate tab and it opens fine but after you have completed the form and clicked submit, it gives you this error message:

    Oops! Form not found: 22311999906462==

    Details: File: /www/v3/live/lib/classes/Submission.php Line: 233

     

    Please help!!

  • Welvin Support Team Lead
    Replied on October 21, 2014 at 9:43 AM

    Hi,

    Our apologies! The form should be up and working now. It's just a small issue with regards to our system filter, it detects your form as a phishing form but the form is actually fine. Please kindly check again and let us know if the problem is still there.

    Thank you!