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NuanceenergyAsked on October 29, 2014 at 11:50 AM
On my Jotform "Osprey Power Platform (RFQ)" form, there is an image that only shows up on the live version. It does not show up on the version where I can create and design or build the form. it shows up in "preview" and live but no where else.
It is located at the bottom of this form under the submit button. It is clearly visible on my web site. I cannot find it to remove it. Please help.
http://www.nuanceenergy.com/rfq/
Page URL: http://www.nuanceenergy.com/rfq/ -
raulReplied on October 29, 2014 at 1:34 PM
Hi,
Are you referring to this image?
If this is correct, then I was able to see it in the form editor also.
If you're unable to see it in your editor, then I suggest that you log out from your account, clean your browser's cache and try again.
Please let us know if this helps.
Thanks.
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NuanceenergyReplied on October 29, 2014 at 2:31 PM
yes.
Please remove it? It does not show up when I created form, but shows up
when under preview or completed format.
*Brian C. Boguess* *|* President & Founder*|* Nuance Energy Group, Inc.
925-260-4605 cell *| *brian@nuanceenergy.com *|* NuanceEnergy.com
This message and any attachments is the property of Nuance Energy Group or
its affiliates. It may be legally privileged and/or confidential or covered
by a non-disclosure agreement and is intended only for the use of the
addressee(s). No addressee should forward, print, copy, or otherwise
reproduce this message in any manner that would allow it to be viewed by
any individual not originally listed as a recipient. If the reader of this
message is not the intended recipient, you are hereby notified that any
unauthorized disclosure, dissemination, distribution, copying or the taking
of any action in reliance on the information herein is strictly prohibited.
If you have received this communication in error, please immediately notify
the sender and deleted.
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jonathanReplied on October 29, 2014 at 5:23 PM
Hi,
It seems you have fixed the problem already.
I checked your website and the jotform http://www.jotform.us/form/42965516950160 but I can no longer see the glitch image at the bottom of the form that was mentioned previously
Please inform us if issue remains.
Thanks.
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NuanceenergyReplied on October 29, 2014 at 5:31 PMyes thank you.Now I have been told that any image upload is limited to 1MB. How can I
increase the image upload capability?
*Brian C. Boguess* *|* President & Founder*|* Nuance Energy Group, Inc.
925-260-4605 cell *| *brian@nuanceenergy.com *|* NuanceEnergy.com
This message and any attachments is the property of Nuance Energy Group or
its affiliates. It may be legally privileged and/or confidential or covered
by a non-disclosure agreement and is intended only for the use of the
addressee(s). No addressee should forward, print, copy, or otherwise
reproduce this message in any manner that would allow it to be viewed by
any individual not originally listed as a recipient. If the reader of this
message is not the intended recipient, you are hereby notified that any
unauthorized disclosure, dissemination, distribution, copying or the taking
of any action in reliance on the information herein is strictly prohibited.
If you have received this communication in error, please immediately notify
the sender and deleted.
... -
jonathanReplied on October 29, 2014 at 6:36 PM
Hi,
Thank you for updating us. And we are glad to know the issue is now resolved.
As to your next question, we will respond to it on another thread here http://www.jotform.com/answers/451406
Thanks.