Form Theme has disappeared

  • pthimsen
    Asked on November 11, 2014 at 12:37 PM

    Hi - the "theme" I selected for my form has disappeared and the theme options don't appear to be "live" at the moment. Is this temporary or is that option no longer available?

  • Welvin Support Team Lead
    Replied on November 11, 2014 at 1:34 PM

    Hi,

    Based on your last form ID: http://www.jotform.us/form/40708805501146. You are using the Jot Theme which is present to the form. Are you referring to a different form?

    You should be able to choose a theme from the Form Styles - Theme section. Please follow this guide: http://www.jotform.com/help/184-How-to-Change-Form-Themes.

    And a quick overview here: http://www.jotform.com/help/56-Quick-Overview-of-Form-Themes.

    Let us know if you need further help about this matter.

    Thank you!

     

  • pthimsen
    Replied on November 11, 2014 at 1:51 PM
    It has reappeared after I rebooted but was definitely gone at the time I was working on it earlier today.
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  • Jeanette JotForm Support
    Replied on November 11, 2014 at 3:25 PM

    Very glad the issue was sorted out. Sometimes browsers might be tricky. Do let us know should you need further help.