Lately we have discovered that some submissions in the log sheet were missing some details submitted in the form itself

  • gprabanesjr
    Asked on November 18, 2014 at 4:24 AM

    Brief description in our VFL forms are not reflected in the log sheet in Google drive in many submissions

    Another point some numbers were missing in the VFL serial numbers for example VFLNo - 6732 followed by VFLNo - 6735

  • jonathan
    Replied on November 18, 2014 at 8:05 AM

    Hi,

    You must be referring to the missing sequence in the Unique ID number submissions.

    Unfortunately, I could NOT check this on your shared spreadsheet because it was not properly shared as it requires permission to view.

    BUT I can see in the jotform http://www.jotform.me/form/40051890463451 submission data that the sequence number of submission exist.

    Example the VFLNO 6732-6735 are complete

    Lately we have discovered that some submissions in the log sheet were missing some details submitted in the form itself Image 1 Screenshot 20

     

     

    The problem must be on the integrated google spreadsheet

    Can you please try also re-integrating process? That is, removed first the integration and the redo the integration again on the spreadsheet.

    The re-integration process will update the spreadsheet to capture all the existing submissions on the form. 

    User guide: http://www.jotform.com/help/228-How-to-Integrate-Form-with-Google-Spreadsheet

     

    Please inform us if issue remains.

    Thanks.