I've deleted submissions but this doesn't seem to free up my available space.

  • alchemypublishers
    Asked on November 19, 2014 at 4:42 PM

    Hello,

    I realized that our space had maxed out at 100MB so I went ahead and deleted quite a few of the submissions. However, that doesn't open up any space. Can you please let me know what the issue is, and if its a glitch can you please fix it?

     

    Thanks Krishna.

  • raul
    Replied on November 19, 2014 at 5:49 PM

    Upon checking your account, I see that you're currently using 81MB in your account and your form is working.

    Ive deleted submissions but this doesnt seem to free up my available space Screenshot 20

    If you're still unable to see your form, I suggest that you clear your browser's cache and try again.

    Let us know if the issue persists.
    Thanks.

  • raul
    Replied on November 19, 2014 at 5:55 PM

    Sorry, forgot to mention that I did a test submission and it was submitted successfully.

    Ive deleted submissions but this doesnt seem to free up my available space Screenshot 20