Maichimp Email data not submitted when using basic Textbox as the email field in jotform

  • j_pham
    Asked on November 22, 2014 at 7:40 PM

    I did the mailchimp integration but the emails being entered don't seem to be automatically going to the mailchimp list.

  • Welvin Support Team Lead
    Replied on November 22, 2014 at 11:28 PM

    Hi,

    You are using the basic textbox input field. The integration works best using the Email Field under Quick Tools section:

    Maichimp Email data not submitted when using basic Textbox as the email field in jotform Image 1 Screenshot 20

    Please change that and redo the integration. But, download your form submissions first before changing the field so you won't lose the existing ones. Or, clone the form and do the changes to the cloned version and use it after.

    https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    Thank you!

  • j_pham
    Replied on November 26, 2014 at 3:41 AM

    Thank you for that advice. I changed the text box to an email field, and the jotform works (email does send to mailchimp), but when the jotform is embedded in my website, the email does not integrate and go directly into mailchimp (only goes to jotform excel list).

    Here is the jotform link (email does go to mailchimp list): http://www.jotform.us/form/23523508895158

    i used the iframe embed option code:

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/23523508895158" frameborder="0" style="width:100%; height:487px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

  • j_pham
    Replied on November 26, 2014 at 7:31 PM
    Here is the embedded form at the footer of every page:
    https://www.selectgp.com/page/orange-county-printer
    The email is sent to mailchimp when I enter the email from the jotform link
    but not when I enter the email from the website.
    Code I used to embed the form:
    allowtransparency="true" src="https://secure.jotform.us/form/23523508895158"
    frameborder="0" style="width: 290px; height: 75px; border: none;"
    scrolling="no">


    ...
  • jonathan
    Replied on November 26, 2014 at 7:51 PM

    Hi,

    I created a separate thread for the next question instead here http://www.jotform.com/answers/465526

    I think it is a different issue than what was resolved on this thread (the Email filed used instead of basic Textbox field)

    We will attend to that thread as soon as we can.

    Thanks.