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prutowskiAsked on December 18, 2014 at 2:56 PM
How can I change jot form from sending survey results to prutowski@me.com to info@theaustinlawnservice.com? I have asked in the past but no body ever responds. Paul
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Mike_T Jotform SupportReplied on December 18, 2014 at 3:50 PM
Thank you for contacting us.
Here is a link to your previous support forum thread:
Submissions are being sent to the wrong email
Please follow the next guide to find out how to change the email recipient on form.
Finding out E-mail Address used for submission notifications
If you need any further assistance, please let us know. We will be happy to help.
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prutowskiReplied on December 18, 2014 at 6:30 PM
Thank you. I put in INFO@theaustinlawnservice on Notification and Notification2. It now sends to SCHEDULING@theaustinlawnservice.com. It says scheduling@theaustinlawnservice.com is the default email. HMMM.. Where can I change the default email even tho I am showing info@theaustinlawnservice.com on both notification and notification2? Thanks!
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jonathanReplied on December 18, 2014 at 7:35 PM
Hi,
You must be just using the Test Email button in the Notification 1 and 2 template.
The test submission will only always send the test message to your JotForm account email which currently is scheduling@theaustinlawnservice.com
If you wanted to test the actual submission being sent to the email assigned as Recipient E-mail of the Notification, then, you must submit the form in actual by submitting the form.
As to your account email, you can change it when you are in your account profile page
https://www.jotform.com/myaccount/profile
Hope this help. Please inform us if you need further assistance.
Thanks.