I cannot save changes made in Designer view

  • SOMECET
    Asked on March 3, 2015 at 4:46 PM

    Each time I attempt to save changes made in the Designer view, I click the save button and it spins endless. Never accepting the changes.

    Page URL: http://www.jotform.com/?formID=50613761385153#design
  • Kiran Support Team Lead
    Replied on March 3, 2015 at 5:22 PM

    This issue might happen when you are not logged into your JotForm account i.e., session time out or caching issues. Please make sure that you are logged into your JotForm account in a new tab of the same browser and then try saving your JotForm. 

    Please try clearing the browser cache by following the instructions provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    The form caches can also be cleared by following the guide below :

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache 

    Please try saving your JotForm after clearing the caches. If the issue still persists, please let us know. We will be happy to help.

    Thanks!