save / continue form - main form is blank?

  • AgilityProjectServices
    Asked on May 23, 2015 at 7:57 PM

    Followed the instructions with the form builder

    http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later

    my thank you email contains the session linl

    Thank you for you submission To continue or edit your submission please click on the following link. http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au

    my redirect works,

    i complete the first page, go to the second page, but do not complete the second page or press the final submit, eg simulating what heppens if a user gets interupted, closes their browser etc, 

    When I use the email link the main form is blank.  also noticed in the my submissions there is no submission for the main form.

     

    Jotform Thread 575131 Screenshot
    Page URL: http://form.jotform.co/form/51427249686869
  • Elton Support Team Lead
    Replied on May 24, 2015 at 2:27 AM

    Hi,

    Your screenshot shows no session parameter in the URL.

    save / continue form main form is blank? Image 1 Screenshot 20

    Maybe because the link you have posted above http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au is linked to "http://form.jotform.co/form/51427249686869" instead of the full URL itself "http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au"

    Here's a working version: http://form.jotform.co/form/51427249686869?session=pjames@assetbuilders.com.au. You'll see my sample data populated on this form.

    Let us know if you need further clarifications. Thanks!