I was double charged $90 and waiting for refund.

  • syracuseselect
    Asked on May 29, 2015 at 1:03 AM
    I also am waiting on a refund.  I was double charged $90 when I first registered, and need the second charge reversed.  If someone cannot help me to incorporate your forms with my website, I will need the full $180 refunded. 
  • Ashwin JotForm Support
    Replied on May 29, 2015 at 1:13 AM

    Hello Shawn,

    Upon checking your account, I found that you have two active subscriptions. I have gone ahead and cancelled one of them and also processed the refund for order #INT150520-4478-23268. Please allow 3-7 days for the amount to reflect in your account.

    Thank you!