how to release the form for more than one submission

  • andrewsweddings
    Asked on June 12, 2015 at 3:40 PM

    Someone's payment did not go through and I deleted the form. They want to submit the form again but it is not allowing them to. How do I release the form 

    Page URL: http://form.jotform.us/form/50645334192150
  • Elton Support Team Lead
    Replied on June 12, 2015 at 5:11 PM

    That's most probably due to this limit.

    how to release the form for more than one submission Image 1 Screenshot 20

    Your form is set to "Loose Check" limit. Meaning, they can only submit once per browser. You can advise them to use different browser OR remove the limit by setting it to "No Check" so they can resubmit again using the same browser.

    If you have further questions, let us know. Thanks!